Digital Trust Simplified

Voiceme is a platform for the generation of unbreakable digital identities, easy to create, remember and use.

Secure, Fast, Simple.

What is VoiceMe

The patented modular omnichannel Secure Customer Authentication platform

Voiceme is a patented modular omnichannel Secure Customer Authentication platform
based on voice recognition and other 5 authentication factors.

Voiceme enables your customers to access digital services, sign documents, make
payments and money transfers, access restricted physical areas and confirm actions and
identities through Voice OTP fully securely, in only 3 seconds.

Payments and Signing Voice Enabled

HOW IT WORKS

The platform is based on AI technologies and is supported by 5 pillars.

Multi-factor Authentication

Verification of voice and facial biometrics, combined with authentication device information and KYC (Know Your Customer), ensures maximum security.

Deep Fake Immune

Thanks to voice liveness generating a random sentence with limited time validity, Voiceme implements voice liveness, thus preventing spoofing attacks (i.e. attacks by synthetic digital identities created with generative AI).

Secure Data Segmentation

Data is encrypted and split into different subsets, distributed and stored in virtual archives for its fully safe storage.

Self Sovereign Identity

Users are given full control over their data. Maximum privacy and compliance with GDPR provisions.

Modularity and Omnichannel

Voiceme offers use-based customization to suit different corporate needs and situations and be configured accordingly. Data access is real-time recorded and supplied to the customer.

Problem

Hacker attacks, phishing, identity thefts and frauds are steadily increasing

An identity theft occurs every 2 seconds because of a weak password.
PINs and OTP codes via SMS are not free from risks – to increase security, additional identification layers have been introduced on the market to slow processes down.

In a world where people, applications and objects interact every day as part of a single interconnected ecosystem, a new customer experience is needed to offer suitable recognition and security methods, through innovative fast interfaces. For process simplification. For a passwordless world.

Annual losses generated by SIFs

of data breaches caused by global cyberattacks (led by compromised IDs and Pwds)

Source: 2023 data breach
investigation report by Verizon

costs due to data breaches reported in Italy in 2023

of all calls to IT department are related to password reset.

Solution

Prevent online fraud, save time, and maximise your company’s digital channels.

Fraud Prevention​

Of cyberattacks reported in the 10 largest industries identified weak corporate credentials as one of major triggers.

Source: Worldwide di Verizon

Cost reduction

Annual losses da SIF by 2030 in banking alone

Source: Deloitte

Revenues on the rise

CAGR dal 2024 al 2040

Source: Global Fraud Detection and Prevention Market – Verified Market Research

Integrate Voiceme in your authentication, signature, payment, and online and offline access services to make them faster and safer: reduce costs and make your business grow.

Voiceme is a B2B solution available both in SaaS (Software-as-a-Service) and on-premises logic to meet your company’s needs.
Make omnichannel possible with Voiceme Capture your customers’ biometric data once to make them access all available services and touchpoints in just 3 seconds.

One platform. 5 application modules.

Voiceme, the multi-channel and modular platform: simple, secure, fast.

VoiceKey

VoiceKey: access to digital properties

VoiceKey is a basic Secure Customer Authentication module based on voice recognition, facial biometrics and device information, which enables your customers to authenticate in their digital properties.

Find out more

VoicePay

VoicePay: payments and money transfers

VoicePay is the module that enables users to make payments using voice commands.

Find out more

VoiceSign

VoiceSign: document signing

VoiceSign is an electronic signature module that allows users to sign digital documents making them legally binding.

Find out more

VoiceAccess

VoiceAccess: access to physical places

The VoiceAccess module is the VoiceKey IoT version and enables customers to access restricted physical areas that require biometric identification.

Find out more

VoiceOTP

VoiceOTP: identity confirmation

VoiceOTP is the biometric evolution of the One-Time Password concept and enables customers to confirm their identity or actions. Based on multi-factor authentication, it can be used to sign documents and confirm payments and identity.

Find out more

VoiceKey

VoiceKey: access to digital properties

VoiceKey is a basic Secure Customer Authentication module based on voice recognition, facial biometrics and device information, which enables your customers to authenticate in their digital properties.

Find out more

VoicePay

VoicePay: payments and money transfers

VoicePay is the module that enables users to make payments using voice commands.

Find out more

VoiceSign

VoiceSign: document signing

VoiceSign is an electronic signature module that allows users to sign digital documents making them legally binding.

Find out more

VoiceAccess

VoiceAccess: access to physical places

The VoiceAccess module is the VoiceKey IoT version and enables customers to access restricted physical areas that require biometric identification.

Find out more

VoiceOTP

VoiceOTP: identity confirmation

VoiceOTP is the biometric evolution of the One-Time Password concept and enables customers to confirm their identity or actions. Based on multi-factor authentication, it can be used to sign documents and confirm payments and identity.

Find out more

We transform the Brand-Customers digital interactions into an effortless and riskless relationship.

Request a demo

    THEY HAVE ALREADY CHOSEN US

    Italian and European players for digital innovation.

    Voiceme has already developed numerous successful partnerships and has joined several observatories and acceleration programs.
    Voiceme has established continuous cooperation with some of the major Italian and European players in the digital innovation arena.
    Logo-Dot_white_new
    logo_colori
    kpmg_white
    logo_footer
    vip_new2
    unicredit start lab logo
    UP2STARS-ORIZZONTALE logo
    osservatori milano Logo
    iia_png_white_new

    Which security level does Voiceme provide?

    Voiceme provides one of the highest security levels currently available on the market, both on the front end and on the back end. On the front end, Voiceme uses up to 6 authentication factors, including voice and face biometrics, device information and KYC (Know Your Customer); moreover, it implements the proprietary voice liveness algorithm aimed at preventing deep fake cyberattacks. A combination that makes it difficult for cyber attackers to gain access.

    On the back end, Voiceme implements measures such as asymmetric and symmetric encryption to protect data transmission and storage; moreover, Voiceme security is enhanced by a secure data segmentation algorithm that makes it extremely difficult to rebuild data even in the event of server compromise.

    In short, Voiceme offers a high level of security both on the front end and on the back end protecting access and user data from a wide range of threats (Synthetic Identity Fraud and Data Breach).

    How is biometric data stored and protected?

    In Voiceme, biometric data is collected during the initial mapping procedure and subsequent interactions with the platform and processed to create a unique user profile based on voice and/or facial data.

    However, Voiceme does not directly store biometric data, but only “mapping data”, a unique vector representation of user biometrics. Mapping data is retained for as long as necessary - in compliance with data protection regulations - and protected by an encrypted fragmentation algorithm that makes it extremely difficult to rebuild data even in the event of unauthorised access.

    At the end of the retention period, data is safely destroyed: it is worth highlighting that Voiceme does not store audio or video files containing user biometrics, but only vectors that mathematically describe voice and face biometrics. Data retention and deletion policies are defined by Voiceme customers, in compliance with data protection regulations in force.

    Is it possible to clone a voice?

    AI-powered speech synthesis technology has made significant progress: documented cases of vishing (voice fraud) are increasingly reported by the media and other sources. It is crucial to understand, on the one hand, the ongoing technological development and, on the other hand, the importance of appropriate security measures. An effective approach to the matter is the implementation of an MFA (Multi Factor Authentication) system that includes non-homogeneous biometric authentication and voice liveness: this is the system offered by Voiceme to ensure authentication system security.

    Do I need to use all authentication factors on Voiceme?

    You do not need to use all authentication factors on Voiceme: the choice depends on specific use case, offering adaptability and configurability to meet the specific requirements of different situations, environments and use cases. Users are allowed to select controls to use, which can include voice authentication, voice and face authentication, voice and random sentence authentication, face-voice and random sentence authentication, besides being able to configure permitted random sentence lifetime, the required accuracy, the number of words in the random sentence, and whether the random sentence is generated by Voiceme or provided by the customer.

    What type of e-signature can I make with Voiceme? Are you certified?

    With Voiceme, you can make three types of electronic signature:

     

    1) Simple Electronic Signature (SES): it offers the lowest security level and can be contested or disregarded as it does not unambiguously identify the signatory.


    2) Advanced Electronic Signature (AES): it provides a higher security and authentication level compared to a simple electronic signature. Security level is ensured by document integrity and signatory authenticity by means of advanced digital certificates. It must ensure the unambiguous identification of the signatory, the unique link of signature, signatory and document, the sole control of the signatory over signature generation system, the possibility for the signatory to check any subsequent changes to the document and the identification of the company issuing the certificate.


    3) Qualified Electronic Signature (QES): it offers the highest security and authentication level of all kinds of electronic signatures; it is issued by a qualified certification service provider and requires the AgID (Agenzia per l’Italia Digitale, the Italian Authority governing accreditation and supervision of e-signature service providers) prior approval of corporate signature process.

    Voiceme is integrated with a Certification Authority (CA) for the issuance of advanced and qualified electronic signature certificates, ensuring compliance with current regulation in force and legal validity of electronic signatures. CA can vary based on the customer’s preferences.

    How does Voiceme integrate with other systems and applications we use?

    Voiceme integrates easily and intuitively with existing systems and applications thanks to available APIs. Companies can initiate an API call with Voiceme services and get instant answers. Moreover, Voiceme offers mobile and desktop Android and iOS SDKs, thus furtherly simplifying integration. These tools allow companies to easily add voice and face authentication to their applications, improving security and user experience. Voiceme is available as SaaS or on-Premises solution, entirely based on proprietary technology. Furthermore, Voiceme provides flows and technical material for integration assessment on request.

    Can I use Voiceme at any customer touchpoints?

    Voiceme is a natively omnichannel platform that can be used at any customer touchpoints: web, mobile, physical devices such as smart lockers or access turnstiles, chats, chatbots and voicebots (Voiceme is WhatsApp integrated).
    Once customer onboarding is completed, i.e. customer biometrics are recorded – in just 3 seconds – the customer can authenticate at any touchpoints.

    Each channel can be configured with a different authentication process to meet specific use cases. For example, only-voice authentication can be provided for call centers, while face-voice and random sentence authentication can be provided for mobile applications to ensure the highest security level.
    Voiceme allows use-based customization, adapting and configuring itself to meet the specific needs of different situations and environments.

    Users can choose the controls to use and the relevant features, such as voice, face or face-voice authentication, besides being offered the chance to use random sentences, set permitted random sentence lifetime and specify other options.

    Moreover, Voiceme MFA offers high security, user identification reliability, excellent user experience, and omnichannel support – features that make it more favourable than other advanced authentication methods.